Securing critical infrastructure and sensitive data

The energy and utilities sector is a prime target for cyberattacks due to its critical infrastructure and vast amount of sensitive data. Breaches can disrupt operations, cause widespread outages, and expose customer information. IAM helps keeping the lights on.

How does IAM address the specific challenges of the energy and utilities sector?

Utilities manage a vast amount of data, from smart meters to customer accounts. IAM helps secure this data and streamline compliance by granting access only to authorized users, regardless of data source, minimizing the risk of breaches and ensuring compliance.

How can IAM solutions help utilities balance the need for robust security with the demands of operational technology environments?

Utilities struggle to balance robust OT security with real-time needs. IAM & cybersecurity bridge the gap: segmentation isolates critical systems, PAM tightens privileged access controls, and risk-based access grants efficient, secure permissions. This layered approach secures the grid without hindering essential OT functions.

How can IAM help utilities manage a diverse user base?

IAM simplifies user management for utilities with a diverse workforce, customers, contractors and partners, streamlining provisioning, access control, and deprovisioning for all user types. Granular permissions ensure only authorized users access specific resources, while automated workflows free up IT and improve efficiency.

Our Energy & Utilities Track Record

14 years

IAM & cybersecurity experience

10 M

CIAM managed profiles


Projects delivered

50 K

Workforce managed workplaces


Countries served

Empower growth with CIAM

The challenges that energy and utilities are facing – data security, compliance, user experience, and efficiency – can become springboards for competitive advantage when leveraging IAM, unlocking a future of security, efficiency and satisfied customers.

Protect data and infrastructure

Password-only access is a major risk. CIAM offers a fix: connect identity providers and enable multi-factor authentication (MFA) to verify user identities. Single Sign-On (SSO) simplifies access control and reduces password fatigue. Delegated authority grants granular access, eliminating insecure sharing. Secure your data without hindering users.

Improve operational efficiency

Self-service password reset frees IT, while automation handles provisioning and more. IAM acts as pre-built infrastructure, eliminating in-house maintenance of login and access systems. Easy integrations adapt the solution to your environment, future-proofing your setup for changes. Empowering users and automating tasks lets IT focus on strategic projects, not administrative burdens.

Simplify compliance

Compliance is a top priority for regulated utilities. IAM simplifies adhering to regulations by enhancing data governance, providing automated user provisioning and deprovisioning, ensuring access aligns with evolving permissions. Audit trails and user activity logs provide clear documentation for regulatory requirements, reducing the need for manual record-keeping and streamlining compliance efforts.

Deliver secure customer experiences

Empower your customers with a secure and user-friendly digital experience. CIAM simplifies self-service options like account management and bill payments, boosting customer satisfaction. This translates to smoother interactions, increased approvals for rate adjustments, and more growth opportunities.

How we can help

We develop comprehensive security strategies that safeguard customer information, mitigate cyber threats, and ensure regulatory compliance.

Customer IAM (CIAM)

Enable secure and efficient management of customer identities and access and gain valuable insights into customer behavior.


Identity Governance and Administration

Seamless and scalable identity management to improve your security, compliance, and peace of mind.


API Management

Design, build, manage, and secure APIs. Leverage your digital assets securely to accelerate innovation, collaboration and digital transformation in your organization.


Privileged Access Management

Enforce strict controls and policies around privileged admin accounts. Ensure the security of digital critical assets that, if breached, can stop your company.


Directory Services

Centralized solutions for scalable and seamless control over user identities and access permissions.


Digital Employee Experience

Simply and securely deliver and manage any app, on any device, anywhere. Monitor, analyze and fix technology gaps that keep users from communicating, collaborating, and getting work done. Save money, time, and resources.


Our Process

How does a successful approach look like?


We follow a comprehensive process to ensure your needs are met.


We assess your current processes, applications and infrastructure and identify your needs.


We create a customised plan tailored to your specific situation.


We implement the necessary measures for your organisation.

Ready to power your identity program?

We understand the unique challenges faced by the energy and utilities sector. Contact our team of experts to learn how we can help develop a comprehensive cybersecurity and IAM strategy that meets your specific needs and compliance requirements.

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