Mobility and Security Technical Consultant

Requirements:

• Educational Background: Degree in Computer Science or a related field;
• Language Proficiency: Fluent in English, both written and spoken;
• Professional Experience: A minimum of 5 years of proven experience in relevant roles;
• Technical Support Expertise: Demonstrated experience in technical support, including troubleshooting, resolution, escalation, and root cause analysis;
• Operating Systems Knowledge: Proficiency in Unix and Microsoft operating systems;
• Modern Management Ecosystem: Knowledgeable about modern management ecosystems such as Google, Apple, and Microsoft;
• Endpoint Detection and Response (EDR): Familiarity with EDR technologies and their implementation;
• Privileged Access Management (PAM): Experience with PAM solutions and their deployment;
• Networking Architecture: Understanding of networking architecture and its application in security projects;
• Middleware and Systems Integrations: Knowledge of middleware and systems integrations, including PKI, IdP, SIEM, NAC, and Mail systems.
• API Experience: Proficiency in working with APIs for systems integration and automation.
• Availability: Willingness to be available for preventive measures and proactive maintenance tasks.

Responsibilities:

• Project Implementation:
  • Work as a member of a multidisciplinary team to implement projects focused on Endpoint or Security technologies.
  • Participate actively in meetings with clients during project implementation phases to ensure alignment and clarity on project goals and requirements.
• Client Requirements Analysis:
  • Conduct critical analyses of client requirements and needs to tailor solutions that meet their specific objectives.
  • Provide valuable insights and recommendations based on the analysis to enhance project outcomes.
• Service Orientation:
  • Exhibit a service-oriented approach, capable of handling and proposing Cloudcomputing services that align with client needs.
  • Ensure high levels of customer satisfaction through effective service delivery and support.
• Documentation:
  • Document all aspects of project implementation meticulously, including procedures, configurations, and client interactions.
  • Maintain clear and comprehensive records to support project continuity and knowledge transfer.
• Knowledge Sharing and Learning:
  • Foster a mindset of constant learning and knowledge sharing within the team.
  • Stay updated with the latest trends and advancements in Endpoint and Security technologies to bring innovative solutions to projects.